Our mission is to establish TMF health through increased engagement.

Inform | Connect | Engage

ICE Consulting offers Trial Master File (TMF) services with a focus on inspection readiness. Services include Process Development, Process Implementation, Disaster Recovery, TMF Management, TMF Reviews, and Vendor Oversight.

System experience includes: Veeva Vault, Trial Interactive, Wingspan, Phlex TMF,  Medidata RCM,  ClinTrak, and several home-grown systems.

Who is ICE Consulting?

We are Trial Master File subject matter experts who are passionate about the TMF because we know how important it is to the clinical trial process. We believe the effort and time put into creating and maintaining a healthy TMF will always be worth it.

Suzanne Turner | Founder & CEO

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I am a Trial Master File Subject Matter Expert supporting sponsors with TMF management, process development, and compliance. I have over 11 years of experience managing TMFs and providing TMF assistance to ensure inspection readiness. I am a CDISC TMF Volunteer.

Working at a large CRO provided me experience with full paper TMFs and allowed me to build a strong TMF foundation. It required me to have an understanding of the documents and where they should be filed. Once the industry shifted to electronic TMFs, I became a TMF Subject Matter Expert for trial teams and assisted with training.  I was a Manager in the Document Management department at the time I left the company.

I then moved to a consulting organization whose expertise lies in TMF Management based on compliance. This allowed me to grow my knowledge in inspection readiness while giving me the opportunity to pass on my knowledge as the manager aligned with onboarding and training new team members.

In 2023, I established ICE Consulting as I wanted the opportunity to work directly with Sponsors full time. I enjoy working with smaller companies where I can provide both my expertise and solutions to their unique needs.

I enjoy TMF process creation and implementation. I'm talented at both creating and providing training as well as have experience in functional management, managing teams, and providing TMF vendor oversight.